Help Center

We have partnered with India's Leading Payment Gateways CCAvenue and Cashfree, providing you the widest range of Online Payment Options available via Credit Card, Debit Card, Net banking, ATM-cum-Debit Card, Digital and Mobile Wallets, UPI and Cash Card modes in real-time.

Yes, Now you can pay for your on delivery (COD). When checking out with COD method, you don't have to pay anything online. You only pay when your item arrives at your address.

NOTE: We don't ship COD orders until they are confirm by the customer. 

To confirm the order please send an SMS within 24Hrs to +91 9660839759
"Confirm my order: <ORDER NO>"

Please put your order number in place of <ORDER NO>
Eg: Confirm my order: OID-Y18-01002

We provide 100% Free Shipping to our valued customers on all orders across India. However, for early delivery, you can opt for Expedited Shipping at the time of check out with a nominal amount of service fee. For our International customers, we've different shipping fee for each country. So why waiting, your first order is just a few clicks away, and get your product will be delivered to your doorstep!

Usually it takes 7 days maximum. But we can't guarantee, as during some special days(National days, natural calamities and other emergency situations) it may take extra time to reach you. The time also depends upon the distance, and to nearer locations it may be delivered much earlier.

We have various logistic partners across the country to ship our products safely to our valued customers. Our system automatically assigns the shipment particular logistic partner based on your location PIN Code.

Yes, We also ship International orders but only to selected countries. However, if it doesn't accept your order from your country then you drop us a mail at: info@kraftojodhpur.com. We try our best if there is any possibility.

Just open the My Account section and click order ID, there you'll get all the details including the tracking number or AWB (Air waybill) number along with a Tracking URL. You can simply click that URL to track the shipment.

You can open My Account section on our website and check the status. On the My Account page, you'll find an Order History table. To view the status of a particular order you just have to click it order ID. There you can get all the details of your order including the status of your shipment. We also send you mail notification with all the shipping details after it is shipped from our warehouse.